Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Insight Driven Ads (“we”, “us”, “our”). By creating an account, accessing the website, or using any part of the service, you accept these Terms. If you do not accept them, do not use the service.

If you accept these Terms for a company or other organisation, you confirm that you have authority to bind it, and “you” means that organisation.

Our Privacy Policy and Cookie Policy are incorporated into these Terms by reference.

Service

The website, the signed-in application, the tools listed in section 4, and any related support and documentation.

Credits

The unit consumed when you run a tool. Credits are a licence entitlement, not money, not a deposit and not a stored-value instrument.

Input

Anything you submit — URLs, text, prompts, images, video, product details and review data.

Output

Anything the service generates from your Input, including analyses, ad copy, images and video.

Your Content

Input and Output together.

• You must be at least 18 years old and legally able to enter a contract.
• You must give accurate registration details and keep them current.
• One person or organisation per account. Do not share credentials, and do not let anyone else use your account.
• You are responsible for everything that happens under your account, including all credit consumption.
• Tell us immediately at the address in section 20 if you suspect unauthorised access.
• You may not create an account if we have previously terminated yours, or if you are barred from receiving our services under applicable law.

We may require you to verify your email address before some features become available, and we may run automated bot checks on sign-up and sign-in.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the service for your own business purposes, including these tools:

• Store X-Ray
• Ad Vision
• Review AI
• Copy Architect
• UGC Ad Creator
• Ad Launch Kit

The service analyses information that is publicly accessible, and generates creative material from what you give it. It is a research and production aid. It does not provide legal, financial, accounting, tax, or professional advertising-compliance advice, and nothing it produces should be treated as such.

• Each analysis or generation costs a set number of credits, shown in the application before you run it.
• Paid plans include a credit allowance. Top-up packs can be bought at any time and are added as their own batch.
• Credits have no cash value, cannot be exchanged for money, and cannot be sold, transferred or moved between accounts.
• If a generation fails for a technical reason on our side, we return the credits it consumed. Returned credits are granted as a fresh batch with its own expiry.
• Credits are not returned for output you simply dislike, or for a result you disagree with. The credit pays for the computation, which did run.
• We may adjust the credit price of a tool as underlying model costs change. Price rises apply to future runs, never retroactively.
• Unused credits are forfeited when an account is terminated or deleted.

Every account starts on the free plan with starter credits and no card required. Paid plans are available monthly or annually, and annual billing costs less per month than paying month to month.

Automatic renewal

• Payments are processed by Stripe. You must give a valid payment method and authorise the charge.
• Prices exclude tax unless stated. You are responsible for VAT, sales tax and similar charges.
• If a payment fails, we may retry, and may suspend or downgrade paid features until it clears.
• We may change prices. Changes take effect at your next renewal, and we will give notice beforehand so you can cancel first.
• You are responsible for any bank, card or currency-conversion fees your provider adds.

You can cancel at any time from the billing portal in your account. Cancellation stops the next renewal; it does not end the current period. You keep full access until the end of the period you have already paid for, and your plan then reverts to the free tier.

• Fees already paid are not refunded for a part-used period, and we do not prorate.
• Credit pack purchases are final once the credits are granted, because the entitlement is delivered immediately.
• Deleting your account does not by itself cancel a subscription — cancel it in the billing portal first.
• None of this affects refund rights you have under mandatory consumer law in your country, which we honour where they apply.

If you were charged in error, or something went materially wrong, write to info@insightdrivenads.com. We would rather fix a genuine billing problem than argue about it.

You agree not to, and not to let anyone else:

• Break any law, or infringe anyone's intellectual property, privacy or publicity rights.
• Submit content you have no right to submit, or another person's personal data without a lawful basis.
• Use the service to produce material that is deceptive, defamatory, harassing, hateful, sexually explicit, or that exploits or targets children.
• Generate advertising that makes false or unsubstantiated claims, imitates a brand you do not own, or violates the advertising policies of the platform you run it on.
• Use the tools to access material that is behind a login, paywall or other access control, or that a site's terms or technical measures prohibit you from collecting.
• Circumvent, disable or interfere with rate limits, bot protection, security features or credit metering.
• Resell, sublicense, white-label or provide the service to third parties as your own, or run it as a bureau on behalf of others, without our written agreement.
• Scrape, crawl, or use bots against our service, or extract data from it other than through features we provide.
• Reverse engineer, decompile or disassemble any part of the service, or attempt to derive its source code or models, except where that restriction is unenforceable by law.
• Use Output to train, fine-tune or improve a competing model or service.
• Probe, scan or test the vulnerability of our systems without our prior written permission, or breach any security or authentication measure.
• Overload or impair the service, or take any action that imposes an unreasonable load on our infrastructure.
• Misrepresent AI-generated video or imagery as authentic footage of a real person or event where doing so would deceive a consumer.

We may investigate suspected breaches and take any step we consider appropriate, including removing content, suspending access, and reporting to authorities.

You keep ownership of your Input. We do not claim it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit and process it, and to pass it to the AI providers named in our Privacy Policy, strictly to operate the service, keep it secure, support you and comply with law. That licence ends when you delete the content or your account, except for backups pending rotation and records we must retain.

Output is yours. As between you and us, and provided your account is in good standing and you have paid the credits it cost, we assign you whatever rights we hold in the Output so you can use it commercially — subject to section 10.

You warrant that your Input does not infringe anyone’s rights and that you hold every permission needed for us to process it as described.

We do not use your Content to train our own models. We may use aggregated, de-identified statistics — which do not identify you or reproduce your Content — to operate and improve the service.

• Output is not exclusive. Models produce similar results from similar prompts, and other users may receive output that resembles yours. We cannot and do not guarantee uniqueness.
• We do not warrant that Output is original, non-infringing, or registrable as your intellectual property. In some jurisdictions purely AI-generated material may not attract copyright at all.
• Products shown in generated video and imagery are representations and imitations. The models do not reliably reproduce a real product exactly. Review generated assets against the actual product before using them commercially.
• Generated depictions of people are synthetic. Do not present them as real customers, real testimonials or real endorsements — doing so is likely to breach consumer-protection law and platform policy.
• Analyses of competitors, stores and reviews are estimates and interpretations derived from public signals. They are not verified facts, financial figures or business advice, and should not be the sole basis of a commercial decision.
• You are responsible for any disclosure your jurisdiction or ad platform requires when publishing AI-generated material.

The service, the software, the interface, our name, logo, brand and all related intellectual property belong to us and our licensors, and are protected by intellectual property law. Nothing in these Terms transfers any of it to you beyond the limited licence in section 4.

You may not use our name or branding without our written permission, except to describe factually that you use the service.

Feedback

If you send us suggestions or ideas about the service, we may use them freely, for any purpose, without obligation, attribution or payment to you.

Copyright complaints

If you believe material on the service infringes your copyright, write to info@insightdrivenads.com identifying the work, the material, your contact details, and a statement of good-faith belief and accuracy. We remove infringing material and terminate repeat infringers.

The service depends on third parties — payment processing, AI model providers, hosting, page retrieval and email — listed in our Privacy Policy. Your use of the service is also subject to their terms where they apply to you.

We are not responsible for third-party services, for websites you reach through our tools, or for a third party changing, restricting or withdrawing its service. If a provider becomes unavailable we may substitute another of comparable capability.

We aim to keep the service available but do not promise uninterrupted or error-free operation. Maintenance, upgrades, provider outages and events beyond our control can all interrupt it. We do not offer a service-level agreement or uptime credits unless we have signed one with you separately.

We may add, change, suspend or discontinue any feature. If we discontinue a paid feature that is material to your plan, we will give reasonable notice and, at our option, a pro-rata refund of fees paid for the unused remainder of your current period.

We may update these Terms. For material changes we will give at least 30 days’ notice by email or in the application. Continuing to use the service after the change takes effect means you accept the new Terms; if you do not accept them, stop using the service and cancel before then.

You may stop using the service at any time, cancel your subscription in the billing portal, and delete your account from Settings. Deletion removes your account records and stored files and cannot be undone.

We may suspend or terminate your access — immediately and without notice where the circumstances warrant it — if you breach these Terms, if your use creates legal risk or harm to others or to the service, if payment fails, or if we are required to by law.

On termination your licence ends, unused credits are forfeited, and we may delete your content after a reasonable period. Sections 9 to 12 and 15 to 20 survive termination, along with any provision that by its nature should.

The service and all output are provided “as is” and “as available”, without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, accuracy and non-infringement, and any warranty arising from course of dealing or usage of trade.

We specifically do not warrant that:

• The service will be uninterrupted, timely, secure or error-free.
• Any analysis, estimate, metric or insight is accurate, complete or current.
• Output is original, non-infringing, protectable, or fit for any particular commercial use.
• Using the service will increase your sales, conversion rate, ad performance or revenue.
• Defects will be corrected, or that the service is free of harmful components.

No advice or information you obtain from us creates any warranty not expressly stated here. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

To the fullest extent permitted by law, neither we nor our suppliers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost sales, lost goodwill, lost data, business interruption, or advertising spend, however caused and on any theory of liability, even if we have been advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or the service will not exceed the greater of (a) the total amount you paid us in the twelve months immediately before the event giving rise to the claim, or (b) one hundred US dollars.

These limits apply to all claims, whether in contract, tort, negligence, strict liability, statute or otherwise, and survive any failure of an essential purpose of a limited remedy. They do not exclude liability that cannot be excluded by law — including, where applicable, liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You accept that these limits are a reasonable allocation of risk, and that the fees we charge reflect it.

You will defend, indemnify and hold harmless Insight Driven Ads, its officers, employees and suppliers from any claim, demand, loss, liability, damage, cost or expense — including reasonable legal fees — arising out of or relating to:

• Your use of the service, and anything done under your account.
• Your Input, and any content you publish that was produced with the service.
• Your breach of these Terms or of any applicable law.
• Your infringement of a third party's intellectual property, privacy, publicity or other rights.
• Any claim that material you collected or analysed through the service was collected or used unlawfully.

We will notify you of any such claim, and may participate in the defence with our own counsel at our expense. You may not settle a claim in a way that imposes any obligation or admission on us without our written consent.

18.1 Talk to us first

Before starting arbitration, send a written notice to info@insightdrivenads.com describing the dispute and the relief you want. We will do the same for a claim against you. Both of us agree to try in good faith to resolve it for 60 days. This step is a precondition to filing.

18.2 Binding arbitration

If we cannot resolve it, any dispute arising out of or relating to these Terms or the service will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. Arbitration will take place in the State of Florida, or by video or telephone, or — at your election if you are a consumer — in the county where you live. The arbitrator decides the dispute and any question about the scope or enforceability of this agreement to arbitrate, and may award the same individual relief a court could. Judgment on the award may be entered in any court with jurisdiction.

18.3 Class action and jury waiver

Claims may be brought only in your individual capacity, and not as a plaintiff or class member in a class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. Both of us waive any right to a jury trial. If this paragraph is held unenforceable as to a particular claim or remedy, that claim or remedy is severed and proceeds in court under section 19, while the rest of this section 18 continues to apply.

18.4 Exceptions

Either of us may bring an individual claim in small-claims court if it qualifies, and either may seek injunctive or other equitable relief in court to stop infringement or misuse of intellectual property or unauthorised access to the service.

18.5 How to opt out

To reject this arbitration agreement, email info@insightdrivenads.com within 30 days of first accepting these Terms, with the subject line “Arbitration Opt-Out” and your account email address. Opting out costs you nothing and affects nothing else in these Terms. If you opt out, disputes are resolved in court under section 19.

18.6 Time limit

Any claim must be brought within one year after it arises, or it is permanently barred — unless the law where you live forbids shortening the limitation period, in which case the statutory period applies.

These Terms and any dispute arising from them are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

For any claim not subject to arbitration under section 18, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida, and waive any objection to that venue as inconvenient.

If you are a consumer resident in the UK, EEA or another jurisdiction whose mandatory law gives you the right to bring proceedings locally or to the protection of your own consumer law, nothing here removes that right.

Entire agreement

These Terms, with the Privacy Policy and Cookie Policy, are the whole agreement between us about the service, and replace anything said or written beforehand.

Severability

If any provision is held unenforceable, it is limited or removed to the minimum extent necessary and the rest stays in force.

No waiver

If we do not enforce a provision, that is not a waiver of it or of our right to enforce it later.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or to a successor in a merger, acquisition or sale of assets.

Force majeure

Neither of us is liable for a failure to perform caused by something beyond reasonable control, including outages at a hosting or model provider, network failures, natural events, war or government action.

Notices

We give notice by email to the address on your account or by posting in the application. You give notice to us at info@insightdrivenads.com. Notice is treated as received the day it is sent.

No third-party beneficiaries

These Terms create no rights for anyone who is not a party to them.

Relationship

Nothing here creates a partnership, joint venture, employment or agency relationship between us.

Export and sanctions

You confirm you are not located in, and not acting for anyone in, a country or on a list subject to United States embargo or sanctions.

Language

These Terms are made in English. Any translation is for convenience, and the English version prevails.